Technical Program & Project Management Specialist
Job Location: Chennai, WFO
Job Role: Technical Program & Project Management Specialist
Experience: 5+ yrs
Job Description:
Employees in this job function plan and oversees the execution of projects and/or
programs that are focused on technology implementation or upgrade of technology
applications capabilities and solutions (e.g., enterprise applications, SAAS, internal
infrastructure, networking, data centers, labs, etc.).
They could also act as Scrum Masters or Agile Coaches to ensure team lives by the
values and practices of scrum by embracing Agile/scrum/Kanban/Lean principles
Key Responsibilities:
Develop project plans, define the project/program scope, goals and deliverables for areas
of technology application development and implementation for the enterprise
Drive problem-solving and continuous improvement initiatives by collaborating with IT
teams, technology vendors, etc.
Facilitate the development effort by creating and monitoring an efficient, streamlined
process between the internal teams and external technology providers
Effectively communicate status updates to all stakeholders across multiple organizations/
teams, with reinforcing quantitative measurements
Ensure project and program objectives, deliverables and results are completed within the
agreed scope, timeline, budget and allocated resources
Provide accurate and insightful analysis and reporting, presenting the data in a clear
format for presentations and reviews
Identify risks and create risk mitigation plans to ensure timely completion of the
projects/programs
Manage technology product goals and forecasts. Collaborate with technical development
team(s) to translate the long-term objectives into actionable technology strategy and an
implementation roadmap
Guide execution by applying standard frameworks and development lifecycle
methodologies like agile, waterfall etc.
Skills Required:
Project Management
Skills Preferred:
Jira, Agile Software Development, Microsoft Word, Microsoft Excel, Scrum (Software
Development), Program Manage PM's & Projects
Experience Required:
Specialist Exp: 6 years in IT; 3 years in Program Mgmt., Expert in Proj Mgr
Experience Preferred:
Should have 7~8 years of experience in Project/Program Management.
Education Required:
Bachelor’s Degree,
Master’s Degree
Additional Information :
Play the role of “Agile Release Train Engineer” managing cross skilled teams in assigned
Agile Release Train (ART)
Be first line of defense to shield delivery teams from planned and unplanned needs for
various purposes.
Collaborate with Transformation leadership team to develop Objective and Key Results
(OKR’s) for L4 and below.
Manage intake process for the program and coordinate intakes through the phases of
assessment, estimation & planning.
Manage scope change management practices and drive governance to ensure strong
scope change control.
Manage Administration and Control of JIRA and Confluence
Drive and oversee coordination of cross-functional teams involved in the transformation
to support all aspects of the program.
Manage the weekly forums of health measurement, dashboard generation, status
reporting, risk monitoring, issue escalations, process audit & reporting.
Maintain the data sanity in tools like Jira, Confluence & SharePoint.
Organizers of cross ART collaborative sessions & cadences e.g. Retrospectives.
Drive alignment among delivery governance with organizational governance.
Establish quality standards to be followed across the teams.
Be the first line of integration with external teams for data measurement & data sharing
e.g. L1 & L2 executive teams, Office of CTO, Office of CPO.
Be first line of integration with teams external to the program for cross dependency
tracking e.g. with Insurance, Integration Services.
Monitor process adherence & activate remediation protocols where needed.
Interested candidates can share their resume at [email protected] / [email protected]